Terms & Conditions
READ POLICIES BEFORE BOOKING
The client understands that:
Please be advised that when booking a studio shoot, you are booking a time that cannot be finalized until SHOTBYMELLO knows the studio is available. You will receive a confirmation text if the studio time is available or not.
All deposits are non-refundable. In the event that SHOTBYMELLO cancels, deposits will fully be refunded. The deposit is deducted from the total cost. The remaining balance is due right after the shoot has concluded. In the event that the client cannot provide the remaining balance right after the shoot, the pictures (unedited and edited) will not be sent until the remaining balance has been recieved by SHOTBYMELLO.
SHOTBYMELLO does not provide any props. However, props are welcomed to be brought to the studio for the photoshoot.
Both the photographer and client have a grace period of 15 minutes once the scheduled time starts. After that grace period, a late fee of $20.00 will be added to the balance. If the photographer comes after the 15 minute grace period, $20.00 will be deducted from the client's remaining balance. In the event that the client is 45 minutes late, the shoot will be CANCELLED.
Clients are allowed to reschedule a week prior to the scheduled photoshoot and the deposit will transfer over. However, If the client reschedules the same day as their appointment, an additional 50.00 will be added to the remaining balance.
Please allow proofs to be sent 24-48 hours after the photoshoot. Be mindful that SHOTBYMELLO cannot start the editing process until photos have been chosen. The number of edited pictues are listed on the package page. The final edited images will be sent between 5-10 day business days, based on the package chosen.
Additional Edits can be purchased for $20.00 per photo. If the client decides to purchase additional images, the client understands that the turnaround time could be longer for the overall final edits.